Common purchase queries answered

Orders and Shipping

  1. Send the design to us
  2. We will design and return a confirm draft within 24hours
  3. Confirm to us, waiting 10~15days

Follow the site guide, you will get a account

On My account, you can change the address, also you can send Email to us

We will send the tracking web and no to you by mail

So far, we only sale in USA, if need others, please mail us: info@tantank.net

Normally is one package, but, if too big, we will seperate it.

If you need to swap an item

Returns and Exchanges

Custom item can not return back, but if our mistake, we cover all cost

You free to get new right one without any cost

Please contact us: info@tantank.net

Please mail us: info@tantank.net

Please mail to us: info@tantank.net

Before shipped you can cancel any time.

Send mail to us, we will help you to solve this kind of issue. Mail: info@tantank.net